At HYB CARS, we understand that travel plans can change. Our cancellation policy provides customers with clear information about cancelling or modifying a car rental reservation in Agadir.

Cancelling Your Reservation

If you need to cancel your reservation, please contact HYB CARS as soon as possible using the contact details provided with your booking.

Any applicable cancellation fee or refund will depend on the cancellation conditions confirmed at the time of reservation.

Changing Your Booking

Customers may request changes to their pickup date, return date, vehicle category or other booking details.

Changes are subject to availability and may affect the rental price.

We recommend contacting HYB CARS as early as possible if you need to modify your reservation.

No-Show

If a customer does not arrive at the agreed pickup time and has not contacted HYB CARS, the reservation may be treated as a no-show.

Any payment, cancellation or refund conditions applicable to the booking will then apply.

Refunds

Where a refund is applicable, it will normally be processed according to the original payment method and the conditions of the reservation.

The time required for a refund to appear in the customer’s account may depend on the payment provider or bank.

Airport Pickup Reservations

For customers booking airport pickup at Agadir Al Massira Airport, we recommend providing accurate flight information and contacting HYB CARS as soon as possible if there is a significant flight delay or change.

Contact Us

For cancellations or booking modifications, please contact HYB CARS as soon as possible and provide your booking reference, name and rental dates.

This allows our team to process your request efficiently and provide the appropriate options according to your reservation.